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If you failed to use your yearly travel insurance plan plan, is a refund possible?

Durndord King is hoping to get a refund for his once-a-year vacation insurance policies plan he couldn’t use since of the pandemic. Is that attainable?

Issue

In advance of the pandemic, I paid $1,025 for an yearly travel insurance plan as a result of Allianz for my wife and me. She’s in her 70s, and I’m in my 80s. Then COVID-19 arrived together, and we had to cancel everything we prepared to do in Europe. So our coverage turned useless.

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I requested Allianz if we could transfer our plan to future 12 months when vacation appears to be coming again. The corporation available a 90-day extension, but it is distinct that there will be no vacation for us throughout these 90 days. I’d like your support to either get a refund for this ineffective once-a-year vacation insurance coverage or have the coverage extended for yet another calendar year when it seems we will really be capable to make use of it. — Durndord King, Santa Monica, Calif.

Answer

I’m sorry you had to cancel your trip to Europe. You would feel that your vacation insurance plan would be refundable, but it usually isn’t.

Allianz journey insurance policies programs present coverage for any trips that are far more than 100 miles from your residence and happen through the policy’s helpful time period. So it would have also utilized to your trips within just the U.S. to stop by good friends and family throughout the summer months and holiday seasons. If you want to terminate your once-a-year vacation insurance policy, you can do so for any cause and acquire a prorated top quality refund.

It appears you asked for an extension of your coverage. Allianz was providing extensions throughout the pandemic on a situation-by-scenario basis, so it presented you an additional 90 days of protection. But you advised an Allianz consultant you could not use the more 90 days, which is totally comprehensible.

Travel insurance policy providers have some versatility when it will come to requests like yours. You could have appealed to Allianz on-line (I recommend a composed attractiveness with any documentation). You could have also appealed to an government at Allianz. The Elliott Advocacy analysis workforce lists the names, quantities, and electronic mail addresses in our databases.

A gesture of goodwill from Allianz: A refund for your annual vacation insurance policies coverage

By the way, I have the same once-a-year journey insurance policy that you do. It would make a lot of feeling for travelers who consider multiple trips in a calendar year.

Regretably, the time for a prorated refund experienced already handed by the time you contacted me, and a 90-day extension wouldn’t have been helpful. The conditions of your travel coverage order have been clear, but you ended up asking the firm to bend a rule through a pandemic. I assume that was a good ask for.

I contacted Allianz on your behalf. A consultant stated that as a “one-time consideration” it would refund your prepare in whole.