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Joint Technologies Partnership is Streamlining Contactless Check out In, Haulting Fraudulent Chargebacks, and Boosting Guest and Workers Protection

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Integration among Maestro PMS and TTI Systems Scan2PMS is encouraging accommodations superior put together for reopening TTI is supplying distinctive pricing to Maestro consumers through April 30th

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For a long time, hoteliers have been challenged with preserving their resort property from threats, like fraudulent chargeback statements and guests presenting wrong identification at test-in. Add to that a local weather of social unrest and a international wellness crisis, and today’s lodge operators are finding themselves determined for digital applications that will increase visitor and team stability. TTI Technologies’ Scan2PMS resolution, when put together with Maestro’s residence-administration program, is superior getting ready hotel operators for reopening. By means of the integrated solution, attendees can self-scan their Drivers’ Licenses and Passports into a smooth, moveable system at the entrance desk, and instantaneously their photo, identify, handle, nationality, and day of delivery is uploaded to Maestro. With this info on file, hoteliers can refute untrue chargeback claims and use the captured details for potential marketing and advertising. Extra importantly, the contactless support provides guests peace of intellect that no one is managing their IDs and that the lodge — and legislation enforcement if desired — has precise information and facts on every particular person registered.

“Scan2PMS is participating in an crucial portion in contactless visitor test in nowadays,” claimed Warren Dehan, Maestro president. “With far more tourists demanding touchless visitor expert services, hoteliers are obtaining it simple to just take the TTI scanning option out from driving the front desk and make it accessible to friends so they can scan IDs on their individual at registration. It’s a straightforward changeover that is building anyone truly feel safer and it locations friends more in manage of their ordeals. Not only does Scan2PMS take out human error in the facts entry system by capturing the info straight from the ID and importing it to our PMS, but it is quick-tracking registration and getting rid of the require for front desk attendants to bodily contact guests’ belongings. Together, Maestro and TTI Technologies are putting more distance concerning guests and staff members for a safer knowledge though heightening asset safety.”

The Grand Resort in Warren, Ohio, is one particular of quite a few Maestro + Scan2PMS users. Typical Manager Kelli Denman stated the look at-in system at entrance desk registration is much improved thanks to the Maestro/Scan2PMS integration. She also reported guest demand-again claims with the hotel’s credit-card processor are virtually non-existent.

“The automatic data seize feature of Scan2PMS is giving an unprecedented amount of safety for our resort,” Denman said. “With this remedy built-in to Maestro, it is doing so considerably much more than just scanning and storing IDs. These days extra than ever we are wanting for new approaches to decrease fees and include much more touchless guest expert services. Maestro and TTI allow us do both equally, such as the potential to safeguard attendees when someone says they dropped a room essential. We can speedily examine the guest requesting a new critical with the picture on file linked with the home. And, because the scanners are compact and moveable, we can make them obtainable to visitors for self-verify-in. This combo is a real sport changer for lodge functions.”

Town Inn Suites, a newly renovated lodge in downtown Toronto, is also looking at positive aspects from the joint technological innovation deployment. Common Manager Maged Girges stated he experienced been looking for an productive and reputable scanning remedy to streamline the visitor ID process. Surprisingly, Girges explained he bought much more than he hoped for.

“We initially chose TTI Technologies’ Scan2PMS option to lessen examine-in time for attendees,” Girges reported.  “But working via a pandemic, we are locating it is supporting us in a lot of other means. First, it’s furnishing a individualized, welcoming assistance that is harmless and effective. Guests value remaining able to scan their have Drivers’ Licenses or Passports, and employees appreciate not acquiring to take the IDs and photocopy them in the back again area. This truly speeds up look at in. As GM, I recognize the time and labor financial savings, and the means for our advertising group to use the data — like birth date — to remain in contact with our attendees immediately after their stay. Also, by capturing and validating guest information and facts, it removes the possibility for chargebacks.

“This uncomplicated resource, when tied to Maestro, improves protection and builds loyalty,” he said. “Being able to offer an increased and contactless guest check-in drastically provides to the keep working experience. When journey resumes, we want to be undertaking almost everything feasible to differentiate our resort from other people in the regional city sector. Scan2PMS integrated to Maestro will enable make that come about more quickly and give us an edge.”

Maestro World wide web Browser dependent program is the chosen cloud and on-premises PMS alternative for impartial motels, luxury resorts, conference facilities, holiday rentals, and multi-home groups. Maestro’s PCI-licensed and EMV-all set business technique offers 20+ integrated modules on a single database, such as web, cell, and get hold of totally free applications to raise profitability, travel immediate bookings, centralize operations, and enable operators to have interaction visitors with a personalized and safe and sound knowledge. Maestro’s Guidance Service provides unparalleled 24/7 North American based are living cell phone and chat guidance and instruction services.

Scan2PMS Spring Exclusive for Maestro Customers!


For almost 30 a long time TTI Systems has remained a chief in innovating and delivering international hospitality technological know-how solutions that bridge the hole in between know-how and human conversation. To assistance hoteliers with their reopening programs by earning functions safer for team and friends, TTI is presenting its scanners out there to new buyers at a lowered price through April 30th. To learn a lot more about the Scan2PMS Spring Specific, e-mail [email protected]

“TTI Systems and Maestro have been associates for the final five yrs in an work to guard friends versus identity theft and inns from bogus cost-again promises,” explained Steve Blidner, TTI Technologies CEO. “As the pandemic lingers on, we are performing on new techniques that hoteliers can leverage our joint options to greatly enhance contactless check in and include extra levels of stability for the betterment of team and friends alike. There is no better time than NOW to put safeguards in position so that hoteliers can definitely get to know who is remaining at their homes. We stimulate all Maestro people to add Scan2PMS right now to confidently detect every single guest by scanning, and later retrieving, their ID, Driver’s License, and/or Passport proper into the Maestro PMS procedure. If you pull the trigger by April 30th, you are going to help save a large amount of income way too.”

About Maestro

Maestro is the preferred cloud hosted and on-premises PMS solution for impartial inns, luxurious resorts, convention centers, trip rentals, and multi-property teams. Maestro’s PCI accredited and EMV prepared organization method presents 20+ built-in modules on a one database including touchless and mobile apps to boost profitability, generate direct bookings, centralize functions, and permit operators to engage guests with a secure and customized expertise. For around 43 years Maestro’s Diamond Furthermore Support has supplied unparalleled 24/7 North American primarily based support and education and learning solutions to keep hospitality teams operational and productive. for much more information and facts on Maestro. Simply click in this article to get your absolutely free PMS Acquiring information.

About TTI Technologies 

TTI Technologies, dependent in New York Metropolis, has been innovating technologies in the hospitality market for 30 decades. TTI Systems will take pleasure in providing world wide hospitality engineering options that bridge the gap among technological innovation and human interaction to allow for your personnel concentration on serving attendees. Sample technology options incorporate ID/passport scanners, small business facilities, cellular printing, foyer tablets, and in space units.  All customizable to your venue. For a lot more details, stop by their internet site, follow them on LinkedIn or contact at 646-218-2700.

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