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Journey agency to refund $552,000 to Mass. vacationers for canceled journeys

BOSTON (AP) — An on the net journey company has agreed to pay out more than $500,000 to hundreds of Massachusetts citizens for allegedly continuing to obtain payments for travel reservations even with figuring out they had been or would be canceled due to the COVID-19 pandemic, and then failing to present refunds, the point out legal professional general’s office environment reported Wednesday.

In a proposed consent judgment, Florida-primarily based agreed to pay out pretty much $552,000 to 539 Massachusetts consumers, according to Lawyer Basic Maura Healey. Some customers will get a lot more than $8,000.

The state sued BookIt in June following dozens of Massachusetts people complained to the lawyer general’s workplace.

The point out alleged that when BookIt suspended small business functions in March, the firm also stopped spending lodges and resorts for reservations, leaving a lot of people with no option but to shell out their hotels a 2nd time for their keep. BookIt also closed its contact facilities so consumers had no way to get hold of the company to find a refund.

“Unfortunately, we’ve observed journey providers get gain of the COVID-19 crisis by dishonest people and pocketing payments for canceled trips,” Healey reported in a statement.

No messages could be remaining at a stated quantity for BookIt.

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